Guest list and age checks at the door
Your door staff know who gets in.
Create your guest list for artists, crew and press and set age limits. At the door, the scan app asks staff to check ID and works out the date of birth for you.
Part of every plan. Adjustable for every event and ticket type.
Guest list in the dashboard. Guests, artists, crew and press get real tickets without a price by email. Without an email address, they’re just on the list.
ID checks without the math. The scan app shows the latest date of birth that’s old enough. It only asks on first entry.
Areas and re-entry. Decide which ticket type gets into the VIP lounge and who can come back in on the same day.
Your guests pay with, depending on your payment account
Visa
Mastercard
Apple Pay
Google Pay
PayPal
Klarna
iDEAL
TWINT
BLIK
Bancontact
EPS
Przelewy24
Bank transfer01Everything for your entry
From the guest list to the ID check.
Guest list with categories
Add guests, artists, crew and press with plus-ones. Anyone with an email address gets real tickets as a PDF, everyone else is just on the list.
Age limit per event or ticket type
Set a limit for the whole event or a different one per ticket type. Which one applies is up to you, depending on the country and the event.
ID checks at the door
On the first scan, the scan app asks for an ID check and shows the date of birth for today at the event’s location. Entry only counts once it’s confirmed.
Areas like VIP and backstage
Open areas only to certain ticket types and give them a capacity. With the wrong ticket, the scan app names the right entrance.
Re-entry by your rules
Per ticket type: back in after a scan at the exit, any time, or not at all. The rule applies per day, and for passes it starts fresh on every date.
Entry for your team
Your team signs in with their own accounts via QR code and starts scanning. You decide in the team settings which events each person can scan for.
02AI assistant
Say who gets in.
TickySmart adds them.
Guests, age limits and areas in your own words. Tickets and rules are ready afterwards, you just check them.
Put Maya Okafor on the list as an artist for Thursday with two plus-ones, and Katrin Albers from the press with one plus-one.
04Pricing
From €0.18 per ticket.
No percentage of the price.
Every feature is part of every plan, guest list and age checks included. You set the booking fee yourself, and you keep it.
- All features in every plan
- Credits work for all your events
- No fee on drink tokens and merch
- 50 free credits to get started
Ticket money goes straight to you.
Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.
Our fee is a fixed amount.
No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.
The more credits you buy, the cheaper they get.
The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.
Keeps running, even when everyone shows up at once.
TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.
05FAQ
Questions about guest lists and age checks
A guest doesn’t have an email address. What then?
Add them without one. They’re then just on the list, and your staff find them by name in the scan app. You can add an address later.
Do guests follow the same rules as buyers?
Yes. Date, re-entry, areas and age limit come from the ticket type you choose under “Counts as” when adding them.
Which age limit do I have to set?
That depends on the country and the type of event, for example youth protection rules and whether alcohol is served. We don’t give legal advice on this. If in doubt, ask your local authority or an expert.
Do staff have to check ID on every scan?
No, only on first entry. After that, the ID counts as checked for this ticket, including re-entry and further dates of a pass.
Does the app do the ID check?
No. The app says that an ID check is needed and for which age, and shows the matching date of birth. Your staff look at the ID.
What does a guest cost me?
Your guests pay nothing. For you, each guest counts like a ticket, so one credit, or nothing on the flat rate. If you remove someone, you get the credit back.
