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Ticket scanner app for entry control

Entry keeps going, even without signal.

Your staff can scan tickets with a phone, tablet or handheld scanner. Green, yellow or red, each with its own sound. If the signal drops at the entrance, the app keeps checking on its own.

In the browser, nothing to install. Apps for iOS and Android are on the way.

All scans uploaded

Sign in with a QR code. Your team signs in with their own accounts: scan the QR code in the dashboard and get going. No shared password.

Offline with the same rules. The app loads the tickets onto the device beforehand and checks them on its own without signal. It spots fake codes even then.

Live in the dashboard. You see who’s inside, which devices are online and whether any scans still need to be uploaded.

Your guests pay with, depending on your payment account

VisaMastercardApple PayGoogle PayPayPalKlarnaiDEALTWINTBLIKBancontactEPSPrzelewy24Bank transfer

01Everything for your entry

Everything your entry control needs.

Sign in device
Account
Ali Kaya · Ticket checker
Sign in
No shared password

Sign in with a QR code or link

Everyone on your team signs in their phone with their own account, with the QR code in the dashboard or a link. You decide in the team settings which events they can scan for.

ValidAdmitted
CautionIn since 9:14 PM
InvalidTicket canceled
Each with its own sound

Green, yellow or red

The result fills the whole screen. On yellow, staff decide whether the guest can still come in. On red, the ticket isn’t valid here.

Checked offline. Will upload as soon as the signal is back.
This deviceOffline · 2 waiting
1,284 tickets stored offline
Spots fake codes too

Keep scanning without signal

The app loads the tickets onto the device beforehand and checks them offline with the same rules. When the signal is back, it uploads the scans on its own.

Albers
Katrin Albers · PressInside
Jonas Albers · PressAdmit
Name, order number, ticket code

Search instead of scan

Dead battery or cracked screen: staff search by name, order number or ticket code and admit the guest from there. Without signal, the app searches on the device.

Scan withCameraHandheld scanner or scan button
Ready to scan
The camera stays off

Handheld scanners and scanner devices

Instead of the camera, use a device with a built-in scan button or a connected handheld scanner. It types in the code like a keyboard.

Phone northOnlineNone
Tablet VIPOnlineNone
Scanner box officeOffline3
Lost? Sign it out right away

Every device at a glance

In the dashboard you see every device, whether it’s online and whether scans are still waiting to upload. You can rename and sign out devices there too.

02AI assistant

Say who checks tickets where.
TickySmart sets up the areas.

Entrances, areas and permissions in your own words. Your team can start right after, you just check everything.

Festival with a main entrance and backstage. Backstage only for crew tickets, at most 30 people at a time.

Entry set up
Entry · FestivalMain entranceall tickets
Entry · FestivalBackstagecrew only · 30
Entry · FestivalOccupancylive in the dashboard

04Pricing

From €0.18 per ticket.
No percentage of the price.

Every feature is part of every plan, the scan app included. You set the booking fee yourself, and you keep it.

  • All features in every plan
  • Credits work for all your events
  • No fee on drink tokens and merch
  • 50 free credits to get started
  • Ticket money goes straight to you.

    Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.

  • Our fee is a fixed amount.

    No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.

  • The more credits you buy, the cheaper they get.

    The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.

Keeps running, even when everyone shows up at once.

TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.

Software Made in GermanyGDPR compliantGoBD compliantServer – Hosted in Germany
Stays stable under pressureYour shop runs on several servers, and a load balancer spreads the visitors across them. So it stays fast, even when everyone wants to buy at 10 a.m.
Watched around the clockOur systems are monitored at all times and recover from faults on their own. At the door, your team keeps scanning even without internet.
Your data stays in GermanyIt sits on secure servers in German data centers and is backed up every night.
More on security

05FAQ

Questions about the scan app

Does the ticket scanner app work on any phone?

Yes, in the browser on any phone, tablet or scanner device. You don’t need an app from the App Store or Google Play.

How long can a device scan without signal?

All evening. It checks against the list it loaded last. Tickets sold after that only show up after the next sync.

What happens if two offline devices scan the same ticket?

The server notices when the scans are uploaded. The second scan shows up in the live view as a double scan.

Can I still let someone in on red?

No. Red means the ticket isn’t valid here. On yellow the ticket is real, but something doesn’t match, and staff decide whether the guest can still come in.

Can I check tickets without letting people in?

Yes. In “Check only” mode the app shows whether a ticket is valid without using it up. Handy for checking people while they’re still in line.

A phone got lost. What now?

Sign the device out right away in the dashboard under Entry. The person then signs in again on another phone with their account.

Theater team with a tablet in a bright foyer, guests coming in

Open the doors.
Your entry is ready.

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