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Ticketing for concerts and tours

Tickets for your concerts.
From the on-sale start to the encore.

Concert ticketing with your own shop: a page for every concert, a fair waiting room when everyone shows up at once, and a waitlist when it’s sold out. The ticket money goes straight to your account.

No setup fee. You pay per ticket.

Concert promoter with glasses and a lanyard stands in the empty hall during soundcheck, phone in hand, looking left toward the stage where a guitarist is playing
It’s your turn

Your guests pay with, depending on your payment account

VisaMastercardApple PayGoogle PayPayPalKlarnaiDEALTWINTBLIKBancontactEPSPrzelewy24Bank transfer

01Sound familiar?

Where concert presales get stuck.

Your concert gets lost among lots of others.

On the ticket portal it sits next to other people’s events, and the shop doesn’t look like you.

Sales open, and the shop freezes.

Fans keep refreshing, and all you can do is watch.

Sold out, and your inbox is overflowing.

Everyone is asking for tickets, and some turn up elsewhere at a higher price.

02Key features

For concert promoters: from the tour plan to the sellout.

Waiting room · Fri, 10:00 AMLive
In the queue
1,240
In checkout
860
Into checkout100 per minute
New pace applies right away

Waiting room

Check “High demand expected”: buyers line up and move into checkout bit by bit. You set the pace.

More about the waiting room
StandingSold out
Join the waitlist
Email · Offer from the waitlist2 tickets reserved for youTime to buy: 24 hours
Number 3 in line

Waitlist

When a ticket type sells out, fans sign up. Tickets that free up go to them in order, as an offer with a deadline.

More about the waitlist
Resell tickets
StandingTicket 2 of 2For resale
Price in the shop€38.00
You get back€36.00
Sold, money on its way

Resell through you, not the secondary market

Anyone who can’t make it returns their ticket through your shop, at your shop’s price. Nobody sets their own price.

More about resale
Lineup
NVNora Vale9:15 PM
TMThe Mudflats8:00 PM · Support
You set the order

Lineup with links

Show the band and support act with photo, set time and links to Spotify or Instagram, right on the concert page.

More about the ticket shop
EventsDuplicate
Fall tour · HamburgNov 12
Fall tour · CologneNov 14
Fall tour · LeipzigDraft
Copy created

Your tour as a template

Duplicate a concert for every city. Ticket types, lineup and areas come along, and every copy has its own page.

More about the ticket shop
Access for the agency
TicketsTicket typesRevenueEntry
Create link
Link copied

Numbers for agencies and artists

Share a concert’s numbers by link, without logging in and always up to date. You choose what the recipient sees.

More about statistics

03AI assistant

Describe your concert in one sentence.
TickySmart creates the tickets.

Seats, prices, presale and merch in your own words. Ticket types and extras are then ready as a draft, and all you do is check them.

Concert in October, 1,500 standing tickets, presale Friday at 10 AM with a waiting room, the first 300 tickets cheaper, tour shirt in S to XL.

2 ticket types and 1 extra created
Concert · OctoberStanding (first 300)€32.00
Concert · OctoberStanding€38.00
Concert · October · ExtraTour shirt, S to XL€25.00

04Made for

From living rooms to arenas.

Standing, seated or both, one night or a whole tour.

Club and arena concerts
Tours
Jazz
Singer-songwriters
Choir and church concerts
Open-air concerts
House concerts
Release shows

05Pricing

From €0.18 per ticket.
No percentage of the price.

Every feature is included in every plan, the waiting room and waitlist too. You set the booking fee yourself, and you keep it.

  • All features in every plan
  • Credits work for all your events
  • No fee on drink tokens and merch
  • 50 free credits to get started
  • Ticket money goes straight to you.

    Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.

  • Our fee is a fixed amount.

    No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.

  • The more credits you buy, the cheaper they get.

    The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.

Keeps running, even when everyone shows up at once.

TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.

Software Made in GermanyGDPR compliantGoBD compliantServer – Hosted in Germany
Stays stable under pressureYour shop runs on several servers, and a load balancer spreads the visitors across them. So it stays fast, even when everyone wants to buy at 10 a.m.
Watched around the clockOur systems are monitored at all times and recover from faults on their own. At the door, your team keeps scanning even without internet.
Your data stays in GermanyIt sits on secure servers in German data centers and is backed up every night.
More on security

06FAQ

Questions about your concert

What happens if a concert is postponed?

You move the date, the tickets stay valid, and if you like, your buyers automatically get an email. Tickets in Apple Wallet or Google Wallet show the new date on their own.

Can fans resell their tickets for more?

Not through TickySmart. On resale, the ticket goes back on sale at your shop’s price. The original buyer gets their money minus your fee as soon as someone buys it. Names on tickets help too: at the entrance you see who a ticket belongs to.

Do I also need a sales start for the waiting room?

Yes, ideally. Set the sales start of your ticket types to the same time the waiting room opens.

How long is an offer from the waitlist valid?

As long as you set it, between 1 and 168 hours. The default is 24. After that, the ticket goes to the next person or back on general sale.

Can concert promoters share their numbers with their agency?

Yes, with a share link. The agency gets a link that works without logging in and only sees what you choose.

Venue manager scans a fan’s phone ticket at the side entrance, with a relaxed line waiting along the brick wall

The venue is booked.
All that’s missing are the tickets.

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