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Ticket shop with your own domain and branding

Whoever opens your link lands with you.

With your own domain, your ticket shop runs at an address like tickets.kulturhaus-am-fluss.de. You set your logo, color and font once. After that, the confirmation email, the ticket PDF and the wallet pass look like your venue too. And if you like, emails to your buyers come from your own address, such as tickets@kulturhaus-am-fluss.de.

Part of every plan. You book the domain itself with your provider.

Domain active, certificate valid

Your address. Two records with your domain provider, and we get the certificate ourselves. Search engines are told your domain is the main address.

Your look. The color from your logo, a light or dark background and one of over 90 fonts for headings.

Right down to the ticket. Emails to buyers come from your own address if you like. Ticket PDFs, gift vouchers and wallet passes carry your logo and your color.

Your guests pay with, depending on your payment account

VisaMastercardApple PayGoogle PayPayPalKlarnaiDEALTWINTBLIKBancontactEPSPrzelewy24Bank transfer

01Domain and look

From the address to the pass in the wallet.

Add with your provider
CNAMEticketsdomains.tickysmart.io
TXT_tickysmart.ticketsCopy verification code
Certificate included

Two records, done

You enter the address, say tickets.your-club.com, and add a CNAME and a TXT record with your domain provider. You copy both from the dashboard.

tickets.tsv-nord.de
Waiting for DNS
Last checked 1 minute ago: the TXT record is still missing.
Check now
Email as soon as it’s active

Plain words, no guesswork

We check every minute, for up to 48 hours, and tell you what’s still missing. Once the domain is active, your team gets an email.

LightTicketsSee the program
DarkTicketsSee the program
#db2777

Your color, easy to read

Use the color from your logo. To keep buttons and links readable on light and dark backgrounds, we adjust borders and text when needed. The hue stays yours.

Font for headings
Our Program
Our Program
Our Program
over 90 fonts

Font, logo and favicon

For headings you choose from over 90 fonts, while prices and forms stay in the easy-to-read standard font. Your logo sits at the top of the shop, the favicon in the browser tab.

Confirmation emailYour address
Ticket PDFLogo, color
Wallet passName, logo, color
Gift voucherLogo, color
Sender: your address

Emails from your address

Confirmations and tickets come from your own address, such as tickets@your-club.com, and replies land in your mailbox. The ticket PDF, gift voucher and wallet pass carry your logo and color.

Links from the dashboard
Main address for search engines

Every link points to you

As soon as the domain is active, every link from the dashboard leads to it, your partner links too. The old address redirects to your domain, and search engines are told it’s the main address.

02AI assistant

Say how your shop should look.
TickySmart sets up the rest.

The color from your logo, light or dark, a font and your address, in your own words. You check the settings before buyers see them.

Use the color from our logo for the shop, #0f766e, light background, and a classic serif font for headings.

3 settings applied
Look · KulturhausColor#0f766e
Look · KulturhausBackgroundLight
Look · KulturhausHeadingsFraunces

04Pricing

From €0.18 per ticket.
No percentage of the price.

All features are included in every plan, the shop with your own domain too. You set the booking fee yourself, and you keep it.

  • All features in every plan
  • Credits work for all your events
  • No fee on drink tokens and merch
  • 50 free credits to get started
  • Ticket money goes straight to you.

    Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.

  • Our fee is a fixed amount.

    No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.

  • The more credits you buy, the cheaper they get.

    The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.

Keeps running, even when everyone shows up at once.

TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.

Software Made in GermanyGDPR compliantGoBD compliantServer – Hosted in Germany
Stays stable under pressureYour shop runs on several servers, and a load balancer spreads the visitors across them. So it stays fast, even when everyone wants to buy at 10 a.m.
Watched around the clockOur systems are monitored at all times and recover from faults on their own. At the door, your team keeps scanning even without internet.
Your data stays in GermanyIt sits on secure servers in German data centers and is backed up every night.
More on security

05FAQ

Questions about domain and branding

What do I need for my own domain?

A domain you own and access to its DNS settings with your provider. It’s best to use a subdomain like tickets.your-club.com, so your website stays at the main address as it is.

How do I add the CNAME record?

In your provider’s DNS settings, you add a record of type CNAME. As the name you use your subdomain, with many providers just the first part like “tickets”, and as the target domains.tickysmart.io. Then add a TXT record with the verification code from the dashboard.

Can I use a root domain without a subdomain?

Yes. The dashboard then shows you A records with our addresses instead of the CNAME. A subdomain is more reliable, because it keeps working even if our addresses change one day.

How long does it take for the domain to go live?

That depends on how quickly your provider publishes the records, sometimes a few hours. We check every minute, for up to 48 hours. Once everything is right, we get the certificate and your team gets an email.

What happens to the old address?

Anyone opening the old address at shop.tickysmart.io lands on your domain automatically. Every link from the dashboard points there anyway, and search engines are told it’s the main address.

Can I connect several domains?

No, each workspace has one custom domain. But you can swap it for another one at any time.

Can the emails come from my own address?

Yes. In the dashboard you set up a sender address on your domain, such as tickets@your-club.com, and create two records for it at your domain provider (SPF and DKIM). Your mailbox and your other emails stay as they are. Until the address is confirmed, the emails come from TickySmart.

Is this white-label ticketing?

Almost. The address, logo, color, font and the sender of the emails, with your own address if you like, are yours. At the bottom of the shop and on the tickets, a small note says the ticketing runs on TickySmart.

Does a custom domain cost extra?

No, your own domain and look are part of every plan. You book and pay for the domain itself with your provider.

Can I upload my own font?

No. For headings you choose from over 90 fonts. Body text, forms and prices stay in the standard font, so they’re easy to read everywhere.

Two team members in a bright theater foyer, the first guests coming in

Two records with your provider.
Then you sell under your own name.

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