Team, roles and permissions
Everyone sees only what they need.
Invite your team with clear roles and permissions, without sharing passwords. Everyone signs in with their own account, and their role decides what they see and can change.
Included in every plan. Nine roles, from owner to ticket checker.
Finance, taxes and exports. Sees orders and customers.
Individual accounts. Invite people by email. Nobody shares passwords, and anyone who leaves loses access right away.
Nine fixed roles. Areas without permission don’t even show up. Give everyone the smallest role that covers their work.
Two-factor sign-in. A code from the authenticator app protects every account. The team list shows who uses it.
Your guests pay with, depending on your payment account
Visa
Mastercard
Apple Pay
Google Pay
PayPal
Klarna
iDEAL
TWINT
BLIK
Bancontact
EPS
Przelewy24
Bank transfer01Everything for your team
User roles instead of shared passwords.
Finance, taxes and exports. Sees orders and customers.
Nine roles, fixed
Everyone has exactly one role per workspace. It decides what the person sees and can change, for selected events only if you like.
Permissions that come with the role
Permissions are tied to the role, area by area. What a role can do is shown right below the selection when you invite someone.
Invite by email
Enter an email address and choose the role. Anyone without an account creates one when accepting. You can change the role anytime, and it applies right away.
Buyer data only where needed
Marketing and Read only see names and addresses shortened. Only owners, admins and Accounting can export customer data.
Two-factor sign-in
Besides the password, TickySmart asks for a code from the authenticator app. The team list shows who protects their account this way.
Multiple workspaces
With one account you work for several organizers, with a separate role in each. Each has its own shop, its own team and its own billing.
02AI assistant
Say who should do what.
TickySmart suggests the role.
Task and names in your own words. You get matching roles suggested, check them and send the invitations.
Invite Lea, Noah and Mia for entry on Saturday. They should only scan tickets.
03Made for
For teams who put on events together.
Crew at the door
Customer service and accounting
Volunteers at the gate
Multiple workspaces04Pricing
From €0.18 per ticket.
No percentage of the price.
All features are included in every plan, team and roles too. You set the booking fee yourself, and you keep it.
- All features in every plan
- Credits work for all your events
- No fee on drink tokens and merch
- 50 free credits to get started
Ticket money goes straight to you.
Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.
Our fee is a fixed amount.
No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.
The more credits you buy, the cheaper they get.
The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.
Keeps running, even when everyone shows up at once.
TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.
05FAQ
Questions about team and roles
Which user role is right for temporary staff at the door?
Ticket checker. The person scans tickets with their own account and sees nothing else. They create the account when they accept your invitation.
Can I create my own roles or add individual permissions?
No, permissions are tied to the role. Choose the role that fits best, and when in doubt, give fewer permissions.
Can I limit someone to certain events?
Yes. When you invite them, or later in the team list, you choose whether the person works on all events or only on the ones you tick. They then only see those events’ orders, customers and figures, and events they create themselves are added. Owners, admins, accounting and marketing always cover all events.
What happens when someone leaves the team?
When you remove the person, they lose access right away. Orders and entries in the audit log are kept.
Can I require two-factor sign-in for everyone?
Not at the moment. The team list shows who has turned it on, so you can remind the others.
Can someone work in several workspaces?
Yes, with the same account and with a separate role in each workspace. Each workspace is billed separately.
