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Theater ticketing

Your theater, seat by seat. Seating plan, subscriptions and schedule in one place.

With theater ticketing from TickySmart, you draw your auditorium once and sell numbered seats for every performance. Subscribers keep the same seat at every date.

No setup fee. You pay per ticket.

Artistic director holding her phone in the bright, empty theater foyer, looking up at the tall windows
The same seat at all 6 dates

Your guests pay with, depending on your payment account

VisaMastercardApple PayGoogle PayPayPalKlarnaiDEALTWINTBLIKBancontactEPSPrzelewy24Bank transfer

01Sound familiar?

A theater has rows, balconies and regulars. Your ticketing should know that.

Your auditorium doesn’t fit into a form.

Without a seating plan, you sell categories, and who sits where gets sorted out at the door on the night.

A performance is canceled, and you call down the list.

Rebooking and refunds happen by hand, outside the system.

Updating subscriber seats for every single performance?

Then one forgotten seat is all it takes for two guests to have the same number.

02Key features

From the seating plan to the season subscription.

Center blockCurve 24°
OrchestraBalcony
Rows A–D numbered

Your auditorium as a plan

Draw curved blocks, rows, tables, standing areas and the stage. Each category gets its price for the event.

More about seating plans
The SeagullSat, Nov 14 · 7:30 PM
2 seats · OrchestraRow C, seats 6 and 7€72.00
Seats held for you

Seat selection in the shop

Your audience picks their own seats in the shop. When someone heads to checkout, we hold the seats for them.

More about the ticket shop
6-show subscriptionOrchestra · C 14
The SeagullSat, Nov 14
A Doll’s HouseSat, Jan 9
FaustSat, Feb 6
The same seat at every date

Subscriptions with a fixed seat

Bundle performances of different plays into one subscription. With a seating plan, the same seat applies at every date.

More about season tickets
Valid
ConcessionOrchestra · C 9
Check proof: student ID
Continue
Also shown on the ticket

Concessions with proof

Add which proof is required. The shop, the ticket and the scan app all remind people of it.

More about the scan app
Cancel date
The Seagull · Sat, Nov 21 · 7:30 PM
Refund tickets
Notify buyers
Cancel date
Email to all buyers

Reschedule and cancel

Reschedule or cancel a performance. If you like, buyers get an email automatically, and the refund goes out at the same time.

More about cancellations and refunds
Give a gift voucher
€25€50€100Custom amount
Message
For an evening in the orchestra
Sent as a PDF by email

Gift vouchers with a message

Sell gift vouchers with a personal message in your shop. They work like cash, for any performance.

More about gift vouchers

03AI assistant

Describe your next production.
TickySmart sets up the rest.

Performances, venue and prices in your own words. Dates and ticket types are then ready as a draft, and all you do is check them.

New production, twelve performances from November in the main auditorium with a seating plan, orchestra, balcony and a reduced price for students.

3 ticket types created
New productionOrchestra€36.00
New productionBalcony€24.00
New productionConcession, with proof€14.00

04Made for

For large houses and independent stages.

Theaters
Independent stages
Opera
Ballet and dance
Classical and orchestras
Chamber music
Musicals
Readings
Children’s and youth theater
Arts centers

05Pricing

From €0.18 per ticket.
No percentage of the price.

You pay per ticket, and the seating plan costs nothing extra. You set the booking fee yourself, and you keep it.

  • All features in every plan
  • Credits work for all your events
  • No fee on drink tokens and merch
  • 50 free credits to get started
  • Ticket money goes straight to you.

    Buyers pay through your own Stripe, Mollie or PayPal account. If a ticket costs €20 plus a €1 booking fee, €21 lands with you, minus your payment provider’s fee.

  • Our fee is a fixed amount.

    No share of the price: a ticket for €8 costs you exactly as much with us as one for €80. We bill separately from your ticket money.

  • The more credits you buy, the cheaper they get.

    The price depends on how many you buy at once, from €0.25 for 100 credits down to €0.18 from 25,000. Unused credits stay for your next event.

Keeps running, even when everyone shows up at once.

TickySmart is built for the rush when sales open and runs on its own servers in German data centers, monitored around the clock. Developed in Germany.

Software Made in GermanyGDPR compliantGoBD compliantServer – Hosted in Germany
Stays stable under pressureYour shop runs on several servers, and a load balancer spreads the visitors across them. So it stays fast, even when everyone wants to buy at 10 a.m.
Watched around the clockOur systems are monitored at all times and recover from faults on their own. At the door, your team keeps scanning even without internet.
Your data stays in GermanyIt sits on secure servers in German data centers and is backed up every night.
More on security

06FAQ

Questions about theater ticketing

Can I draw my own auditorium?

Yes, in the seating plan editor for your venue, with blocks, rows, tables, standing areas and categories. A plan holds up to 25,000 seats, and a venue can have several plans.

Does changing the plan move seats that are already sold?

No. Each event works with its own copy of the plan. Sold seats stay where they are.

Does a theater subscription get the same seat at every date?

Yes. You set up the subscription as a season ticket. If the season ticket and all its performances use the same seating plan, the buyer picks their seat once for all dates.

Does the scan app check concessions?

It reminds your staff to check the proof while scanning. Whether it’s valid is up to your staff.

Do I get the TickySmart fee back if a performance is canceled?

Yes, if you cancel the performance and refund the tickets. The credits come back as soon as the buyer has their money. If buyers keep their tickets for a replacement date, the fee stays.

Usher scans an older visitor’s phone ticket in the bright theater foyer, with more guests waiting behind her

The season is set. Now ticket sales can begin.

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